Computer Headsets (USB)
VoicePro USB Headsets (Direct
Connect)
The
TruVoice VoicePro Headsets are our Stand alone Direct Connect USB Range,
available in both Single Ear (Mono) and Double Ear (Duo) options. The Range is
Plug & Play, so no software installation is required for setup. These are
Noise Cancelling Headsets which are also comfortable, and are a durable choice
for conference calls, Web-based training, or PC multimedia applications.
The VoicePro Range priced right, easy to deploy, and offer a simple-to-upgrade UC solution, that IT can roll out easily and rely on. This Range have a 12 month Warranty.
QD Connect USB Headsets
As
an alternative to Direct connect USB Headsets, we offer our Full
Range of QD Headsets with a USB Connection Cable.
Understanding how (QD) Quick Disconnect Works
The first thing to understand about commercial
grade headsets is that the headset cable ends
in what the industry calls a “quick-disconnect” connection. This connection
allows you to leave your headset on at all
times and quickly disconnect from the bottom cable when you need to walk away
from your desk. (Low end consumer grade headsets don’t have
a quick disconnect, and you have to remove your headset every time
you want to leave your desk.)
A quick disconnect is unique to each headset manufacturer so you can’t mix and match
between brands (Our QD Connection is the a Plantronics Style Cable, so our
headsets will work on any Plantronics Equipment without Issue) A quick
disconnect is made to be pulled apart and re-connected an endless amount of
times without ever wearing out.
The Big advantage to using a Quick Disconnect
headset is that you can use the same headset on any manufacturer of desk phone
or any other communication device (Softphone, PC, Cell phone, Cordless phone)
by simply switching the headset onto a different bottom cable.
This allows you additional options not available with the Direct Connect USB Headsets, such as :
Pro
·
Adaptability of the Headsets - By swapping out the
bottom connection cable you can connect your QD Headsets to allow it to be used
it on a PC/Laptop, Cell Phone and various different Telephone models/manufacturers
without have to buy a completely new solution.
·
Durability – All of our QD Telecom Headsets have been
designed and manufactured for heavy usage in Offices and Call Centers, utilizing
sturdy plastics, Die Cast Aluminum and Chrome components.
·
Training Option – Due to the device properties on all Laptops/Desktop
Pcs you cannot connect 2 USB Headsets to one device to training your staff.
With our QD USB Headsets, If you add one of our Training/Supervisor Y cables
you can connect two headsets to one device to allow training. Please take a
look at our USB
Training solutions.
·
Save Time – If your headset/cable should become faulty,
you don’t need to replace the entire unit, whichever item becomes faulty it can
be swapped out quickly to allow your agents to continue to work.
·
All Day Wearing comfort - again we knew our headsets had to be able to survive
a full 8 hour working day, so making the headset comfortable for the agent to
wear for long periods became paramount.
·
Lifetime Warranty - All of our TruVoice QD Headsets come with
a full Lifetime Warranty, as we are confident that the quality and durability
are of the highest standard. We are the
only Headset brand to offer this.
Con
·
Initial Cost – Our QD Solution do work out more expensive
than the Direct Connect options initially, but if you factor in the cost of
replacing the Direct connect units every 1 or 2 years, the adaptability and
Lifetime replacement warranty, it does works out as a cost effective long term
solution.
· More Equipment – Unlike the Single unit Direct connect USB solution, with the QD Solutions you have both the Headset and USB Cable in play. We provide a Travel/Storage bag with our QD to house both parts but some may be mislaid. Our Advice would be to either keep the USB Cables in the PC and the Agents just swap out their Headsets when on shift and additionally to have some Spares onsite.
USB Connection Cable
The VoicePro Headsets
and our QD USB solutions both use the
same control functions, details are below:
Our USB Adapter Cable
is Specifically designed for UC Platforms & Softphone Solutions, such as
Skype for Business, Microsoft Team, Zoom, Cisco Jabba, Avaya One X and many
more Office Communicator systems. The Cable is a Plug and Play device as does
not require any Software installation to connect with your laptop/PC and compatible
Mac/Windows Devices
Need More Help?
If you have any more questions regarding any
of our headsets or have already purchased and you are struggling to get our
headset to work with your telephone we are here to help.
Phone Support : + 888 448 5556
Email: Support@truvoicetelecom.com
Live Chat: Simply click chat to us in the bottom right
hand side of the website