Avaya Digital / Nortel Headsets
Understanding and connecting your headset
When plugging into your cell phone (3.5mm) and
computer (USB) it will be as simple as connecting the correct adapter into the
headset and device and the audio will automatically transfer into your
headset. Connecting into your telephone can be a little more tricky so below we
have included a few pointers.
1 – Where Do Corded Headsets Plug Into?
With hundreds of telephones available on the
market, you will find three typical methods used to plug a headset into a
telephone:
1) Many older phones and more basic phones may not include a headset port, our
headset can be connected directly into the handset receiver port and a call can
be taken by lifting the receiver off the hookswitch.
2) Many newer phones have a modular headset
port usually located on the bottom of your telephone to plug into.
3) A few manufacturers have opted for a 2.5mm headset jack on the side of your telephone to plug a headset into.
2 – What’s Required?
To have a corded commercial grade headset solution you will need two items; the headset and either an amplifier or a quick-disconnect
(bottom) cable.
Understanding how (QD) Quick Disconnect Works
The first thing to understand about commercial
grade headsets is that the headset cable ends
in what the industry calls a “quick-disconnect” connection. This
connection allows you to leave your headset on at all
times and quickly disconnect from the bottom cable when you need to walk away
from your desk. (Low end consumer grade headsets don’t have
a quick disconnect, and you have to remove your headset every time
you want to leave your desk.)
A quick disconnect is unique to each headset manufacturer so you can’t mix and match
between brands. A quick disconnect is made to be pulled apart and re-connected
an endless amount of times without ever wearing out.
The Big advantage to using a Quick Disconnect headset is that you can use the same headset on any manufacturer of desk phone or any other communication device (Softphone, PC, Cell phone, Cordless phone) by simply switching the headset onto a different bottom cable.
Need More Help?
If you have any more questions regarding any
of our headsets or have already purchased and you are struggling to get our
headset to work with your telephone we are here to help.
Phone Support : + 888 448 5556
Email: Support@truvoicetelecom.com
Live Chat: Simply click chat to us in the bottom right hand side of the website